Your HealthEquity® Visa® Debit Card* is a great way to pay for healthcare expenses – no PIN number required! If you’re prompted for a PIN when using your card at your favorite stores, here are some quick tips to get through the checkout line and back on the road to wellness.
1. When paying with your HealthEquity Visa card, select “credit” if that option is available
2. If you’re asked to enter a PIN, simply select “credit” to bypass the PIN request and run the card as usual.
3. If the first two steps don’t result in a successful transaction, let the cashier know that your card does not have a PIN, and they should be able to help.
Login to your account to view your balance(s), submit claims, and manage your account.
*This card is issued by The Bancorp Bank, N.A.; pursuant to a license from Visa U.S.A. Inc. Your card can be used everywhere Visa debit cards are accepted for eligible expenses. This card cannot be used at ATMs and you cannot get cash back, and cannot be used at gas stations, restaurants, or other establishments not health related. For card terms and conditions, see the Cardholder Agreement that is provided with the card.
HealthEquity does not provide legal, tax or financial advice.