Help Center
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Browse help articles
Find answers organized by product. Click a category to view all articles.
Passkeys
Secure your account using Passkey technology.
8 articles
About HealthEquity
Learn about our company, the products we provide our members, how you can easily login, our mobile apps, and glossary terms used in health care plans
16 articles
HSA | Health Savings Account
Use your HSA to pay for current and future qualified medical expenses.
18 articles
FSA | Flexible Spending Account
Use your Healthcare FSA to pay for qualified medical expenses.
4 articles
LPFSA | Limited Purpose Flexible Spending Account
Use your Limited Purpose FSA to pay for qualified vision and dental expenses.
4 articles
DCFSA | Dependent Care Flexible Savings Account
Use your Dependent Care FSA to pay for qualified dependent care expenses.
3 articles
HRA | Health Reimbursement Arrangement
Use your HRA to pay for qualified expenses.
2 articles
Commuter
Use commuter benefits to pay for qualified transit and parking expenses.
3 articles
COBRA
Use your COBRA continuation coverage to temporarily remain on your employer's group health insurance plan.
3 articles
Wellness Programs and Incentives
Take advantage of offerings and incentives from your employer
1 article
EZ Receipts App
Use the EZ Receipts mobile app to submit claims, check account balances, and more.
1 article
HealthEquity app
Use the HealthEquity app to manage and submit claims, check balances, and more.
2 articles
LSA | Lifestyle Spending Account
Use your LSA to pay for eligible expenses and services
1 article
Claims, Payments, and Cards
Articles that help members get money from their accounts
3 articles
Chat support for members
Need help? Log in to your online or mobile account to chat live with Member Services.
Help for individuals
Choose the customer service number that relates to your account or contact member services with general inquiries.
Member services
Support for business
Client services - reimbursement accounts and LSA (Excluding HSA)
Mon-Fri: 6am-6pm MST
Client integration solutions (CIS)
Email ClS Spending and savings accounts
Email CIS COBRA and direct bill
Mon-Fri: 6am-5pm MST
Talk to sales
Frequently Asked Questions
Informative resources to answer your questions.
Mailing address
PO Box 14374 Lexington, KY 40512